How to update my account for billing?

There are two types of accounts you can use to the billing of your GreenLink services, read more below on how updating each one works.

When you need to update your checking account details for billing with GreenLink, these are the steps you will need to follow.

  1. Send a request for the billing information update to billing@greenlinknetworks.com
  2. Our billing team will email you a link, click to open it.
  3. Once the page loads, it will take you to the Payments Profile page.
  4. Look for the "Add Payment Method" button.
  5. Click on it, and this will open up the form where all the new payment/billing information must be added.
  6. Choose "ACH" and proceed to complete the needed details.
  7. After adding all the information to the fields above, make sure the correct type of account was selected (Checking/Savings) and proceed to click on SAVE to complete the process.

When you need to update your credit card details for billing with GreenLink, these are the steps you will need to follow.

  1. Send a request for the billing information update to billing@greenlinknetworks.com
  2. Our billing team will email you a link, click to open it.
  3. Once the page loads, it will take you to the Payments Profile page.
  4. Look for the "Add Payment Method" button.
  5. Click on it, and this will open up the form where all the new payment/billing information must be added.
  6. Choose "Credit Card" and proceed to complete the needed details.
  7. After adding all the information to the fields above, proceed to click on SAVE to complete the process.

Once your new payment method has been added, we will be notified of the changes, and the next time a billing cycle comes, we will use the payment method added.

To view the individual articles for each form of payment to update with screenshots follow the links below:

For ACH-

https://kb.greenlinknetworks.com/knowledge/how-to-update-my-checking-account-ach-for-billing

For Credit Card-

https://kb.greenlinknetworks.com/knowledge/how-to-update-my-credit-card-for-billing-with-greenlink