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Customer Support
Frequently asked questions from our customers.
Customer Support
Billing Questions
- Can I get separate bills for different business locations?
- How Does Billing Work For Nonprofit & Tax Exempt Organizations?
- What happens if I cancel my service before the contract's end date?
- How to update my billing information?
- Why is the amount charged on my invoice different from the amount on my service agreement?
- What is the charge for toll-free numbers?
- Which days should I expect to see my service charges?
- How Do I Update the Current Point of Contact on my account
- How To Update My Credit Card On My GreenLink Networks Account
- How Do I Update the Current Billing Point of Contact on My Account
- How do tax changes affect the invoice amount month to month?
- What Do I Need to Update the Billing Point of Contact if the Current One Is No Longer in the Company?
- Could I have a discount applied if I cancel my services ahead of the contract's end date?
- How can I cancel my services ahead of my contract's end date?
- How Can I Update My Payment Information?
- What to do if my service has been disconnected due to a payment issue?
- Not Getting Bills or Statements but My Bank Shows Deductions from GreenLink
- How do I update my billing address?
- How Does Greenlink Send Invoices?
- How Can I Get a Copy of My Invoice?
- How are taxes calculated?
- How to Update My Checking Account For Billing?