How to make a conference call

A conference call is a telephone call in which someone talks to several people at the same time depending on the phone model, some phones allow 3-way calls other 5-way calls.

Our system allows you to use the features via:


Conference Call

Note: Your phone model may not be designed to initiate a conference call. If it is, you can start a conference call using the conference button (if your phone has one) or the conference softkey. To begin a conference call

1.While on a call, press the Conference button or the conference softkey. The call is placed on hold.

2.Dial the number of the second party, and then press the send softkey.

3.Press the conference button or the conference softkey again when the second party answers. All parties are now joined in the conference.

4.To end the conference call, press the EndCall softkey to disconnect all parties.

Note: The conference call is limited to three members, including you.

Note: For most IP Phones the conference call is limited to three members, including you. Check the specs of your particular phone to see if your IP phone is able to add additional callers to the conference call. 

We hope this guide has been helpful. If you have any questions regarding how to use some of these features on your specific phone model, contact our support team at:,

888-972-8802 or *611 from your GreenLink connected phone.

We’re happy to help!