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    • Onboarding
      Back to home
      1. Help Center
      2. FAQ
      • Getting started
        • Onboarding
        • Mobility Suite (Apps)
        • Hardware Compatibility
        • Network Optimization Requirements
        • Porting
      • How to?
        • Customer Portal
        • Partner Portal
        • End-user Settings
        • Fax Solutions
        • Phone Guide
        • Phone System Admin
        • Softphone
        • Voicemail
      • Customer Support
        • Customer Support
        • Billing Questions
        • Add-ons
      • Troubleshooting
      • Features
      • Release Notes
        • Archive
        • Additional Releases Information
        • Partner Portal
        • Softphone
      • FAQ
        • Onboarding

      FAQ

      Frequently asked questions
      • What To Know When the SMS Featured Is Enabled on Your Account?
      • Is it normal that when I call out from a Demo phone it displays a Caller ID from Texas?
      • What are the passwords I can change without opening a support ticket?
      • Can I demo a phone? How can I request to demo a phone?
      • Why am I not able to receive calls on my GreenLink phone?
      • Why am I experiencing call quality issues? What to look out for when this happens?
      • How Can I Update the Primary Contact on My Greenlink Account
      • What's the process for returning equipment back to GreenLink?
      • Where can I use my GreenLink service?
      • Blinking light not showing on my IP phone (voicemail)
      • What is a Service Status Page?
      • Unable to make outbound calls to a number: "Not Found" error message
      • What Is the “Contact Us” Form?
      • Does GreenLink offer Weekend Support?
      • What is a call sample?
      • Can multiple phones share the same extension for incoming and outgoing calls?
      • Is SonicWall Compatible With GreenLink Services?
      • Alarm DIDs, Credit Card Machines & Elevators
      • BLF – Busy Lamp Field
      • New Service Status Page
      • How to record an outbound voicemail greeting
      • Updating Company Information
      • What firewalls does GreenLink support?
      • Is GreenLink Service Down?
      • What to check if you are not able to make calls and are experiencing call-related issues?

      Onboarding

      • Onboarding Frequently Asked Questions
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      Greenlink Networks | Cloud Based VoIP Solutions
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      • Go to www.greenlinknetworks.com/