GreenLink Desktop Softphone: Getting Started
Initial set up guide to get started with your GreenLink Softphone.
Setting up your GreenLink Desktop Softphone
Procedure
- Open your email and look for an incoming email with the subject "GreenLink Customer Portal Account".
- Under the credentials created for you click on the URL line, this will take you to the Customer Portal Log In page.
- Once in the Log In page, copy and paste the USER ID on the EMAIL cell and Password in the appropriate cell.
![](https://kb.greenlinknetworks.com/hs-fs/hubfs/image-png-Nov-23-2021-09-56-34-81-PM.png?width=284&name=image-png-Nov-23-2021-09-56-34-81-PM.png)
- Click on Log In.
- Once the page loads the Customer Portal Dashboard will show, look for the DOWNLOADS title and click on it.
![](https://kb.greenlinknetworks.com/hubfs/image-png-Nov-24-2021-12-16-39-24-AM.png)
- Once GreenLink's download page opens, find your preferred download option and proceed to download GreenLink's softphone.
![](https://kb.greenlinknetworks.com/hs-fs/hubfs/image-png-Nov-24-2021-12-27-26-80-AM.png?width=545&name=image-png-Nov-24-2021-12-27-26-80-AM.png)
- When the download is finished, proceed to run the file and complete the installation of your GreenLink softphone.
- Double click to open the GreenLink Softphone application from your desktop.
![](https://kb.greenlinknetworks.com/hs-fs/hubfs/image-png-Nov-24-2021-12-44-07-97-AM.png?width=526&name=image-png-Nov-24-2021-12-44-07-97-AM.png)
- Proceed to enter the User ID (email) and Password (same one used previously to log in to the Customer Portal).
- Click on log in and the softphone will boot up and it will be ready to make and receive calls.
![](https://kb.greenlinknetworks.com/hs-fs/hubfs/image-png-Nov-24-2021-12-48-45-22-AM.png?width=324&name=image-png-Nov-24-2021-12-48-45-22-AM.png)