How Can I Update the Primary Contact on My Greenlink Account

Steps needed to update the Primary Contact person on your account.

Keeping the Primary Contact information up to date on your GreenLink account is a very important process.

If the person currently in the role is leaving the company, it is always best to request the update before the person leaves for verification purposes. 

If the person has left the company already,  we can still help, but the process to update their contact details will be longer than if the person was still in the company.

To update the Primary Contact on your account:

  1. Send an email to
  2. Provide the reason for the update
  3. Provide the contact information of the new contact you wish to add
  4. Send the email

Once we receive the request, our service team will open a ticket and initiate support, and you will be contacted as needed to complete the request.