A quick guide on making changes to voicemails settings from the Customer Portal.
When adjusting your extension's voicemail there are a series of settings that can be done directly from the Customer Portal in your extension settings. These are:
- Changing your VM password/PIN
- Enabling/Disabling voicemail to email
- Update the email for the voicemail delivery or change the existing email
- Enable/Disable the keep voicemail on the phone option
These are the steps to follow when making any changes to these settings:
- Log in to the Customer Portal with your credentials
- Find the EXTENSION icon and click on it
- Find the VOICEMAIL SETTINGS tab and click on it
- Proceed to change/update the desired settings
- Click on SAVE when you are done