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How to adjust voicemail settings from the customer portal?

This quick guide explains how to make changes to your voicemail settings directly from the GreenLink Customer Portal.

From the voicemail settings section, you can:

  • Change your voicemail password/PIN
  • Enable or disable voicemail to email
  • Update the email address used for voicemail delivery
  • Enable or disable the “Keep Voicemail on the Phone” option

Steps to Update Your Voicemail Settings

          1. Log in to the Customer Portal using your credentials

            

          2. Locate and click the EXTENSION icon

            

          3. Select the VOICEMAIL SETTINGS tab

            

          4. Update the desired voicemail settings

            

          5. Click SAVE once you are done making changes

            

          Your voicemail settings will update immediately after saving.