Incoming Faxes
All incoming faxes are kept in our database and can be accessed through the Customer Portal for 30 days after the date they are received.
If you need to have access for longer than 30 days to incoming faxes, you can click on the "Download" button to store the selected fax (faxes) on your device.
You also have the option to add an email on "Fax To Email Destination" on the Customer Portal and "Store Incoming Faxes," so all faxes will be in your inbox for as long as you choose to keep them.
Outgoing Faxes
All outgoing faxes are currently stored permanently in our database.
Deleting Faxes - We are currently reviewing adding this feature to the Customer Portal. More updates to come soon.