How Can I Update Who Is Authorized in My Account

To update or add authorized contacts on your GreenLink account, please follow the steps below.

Step 1 — Submit the Request

An existing authorized contact on the account must send the request by email to:

support@greenlinknetworks.com

For security purposes, requests must come from one of the following authorized parties on the account:

• Primary Point of Contact
• Admin User
• Billing Point of Contact

Submitting the request from an authorized contact helps speed up the verification and update process.

Step 2 — Include the Required Information

To help us process the request quickly, please include the following information for the new authorized contact:

• First and last name
• Email address
• Phone number
• Direct extension number (if available)
• If no office number is available, include a mobile phone number instead

Step 3 — Verification Process

Once the request is received, the GreenLink team will review and verify the information provided to ensure the request can be processed securely.

Additional verification may be required before changes are completed.

Step 4 — Contact Information Update

After verification is completed, our team will update the authorized contact information on the account according to your request.