Phone Guide: Placing A Call

This guide covers how to place a call from the dialer, placing multiple calls, using the Speed Dial key and redialing a number.

Note: This guide can be used for models T54W, T57W and T53W.

Placing a Call from the Dialer

The Dialer enables you to enter a number to place a call, and it displays a list of previously placed calls or contacts in your directory. 

You can also select the desired contact from the search list, the placed call list or Directory.

Procedure

  1. Do one of the following:
    1. Start typing a phone number.
    2. Select the desired line key.
    3. Pick up the handset, press the Speakerphone key (6) or the Headset key (3).
  2. Enter a number or highlight a contact.
  3. Select Send.

Placing Multiple Calls

When you are in a call, you can hold your current call and place a new call.

Procedure

  1. Do one of the following:
    1. Select a line key. The active call is placed on hold.
    2. Press the Hold key (8) or select Hold to place the original call on hold. Select New Call.
  2. Enter the desired number or select a contact.
  3. Select Send.

Placing a Call with a Speed Dial Key

Before You Begin
If your system administrator has enabled the Favorites feature on the phone, you cannot manually set a Speed Dial key.

Procedure

  1. Navigate to Menu > Features > Dsskey.
  2. Select the desired line key.
  3. Select Speed Dial from the Type field.
  4. Select the desired line from the Account ID field.
  5. Do one of the following: 
    1. (Optional.) Enter the string that will appear on the phone screen in the Label field. Enter the contact number you want to dial out directly in the Value field. You can also enter the contact number with the DTMF sequence that you want to send in the Value field. The contact number and DTMF sequence are separated by commas. One comma stands for 500 milliseconds. For example, 1234,,123# means the phone dials out the number 1234 first, then after the call is set up for 1 second, it sends the DTMF sequence 123# to the remote party.
    2. Highlight the Label or Value field. Select Directory and select the desired contact from the Directory list.
      On the T57W phones, select , and then select the desired contact.
  6. Select Save.

Tip: By default, you can long press the desired line key to set it.
When the phone is idle, you can press the Speed Dial key to call a contact quickly. The phone calls a contact using the configured line by default. If you want to call a contact using another line, you can first press the line key, and then press the Speed Dial key.

Placing a Call Back to the Last Incoming Number

You can redial the last incoming number quickly by using a Recall key.

Procedure

  1. Navigate to Menu > Features > Dsskey.
  2. Select the desired line key.
  3. Select Key Event from the Type field.
  4. Select Recall from the Key Type field.
  5. Enter the string that will appear on the phone screen in the Label field. (Optional)
  6. Select Save.

Redialing a Number

The phone keeps a record of all the placed calls. You can recall the contact you recently called.

Procedure

1. Press the Redial key (5). (A record of Placed Calls is displayed on the phone screen.)
2. Highlight the desired record, select Send.

Tip: Press the REDIAL key twice to recall the contact you called.