How to record an outbound voicemail greeting

Recording an outgoing voicemail message from your GreenLink softphone or hardphone using a feature code.

How to record an outbound voicemail greeting from a GreenLink Extension

  1. Press on your Phone or dial *97 and enter your voicemail password when prompted. If no password has been set, the Default Password to use is 8888.
  2. From the Main Menu, choose 0 for the Mailbox Options.
  3. Then select option 1 to Record an Unavailable Message.
  4. Proceed to record your outbound message when instructed by the prompt.

To manage your extension's recorded message and other voicemail recording settings, refer to the "Voicemail Flowchart."

A complete list of the feature codes can be found here: