A quick summary of what is the "Contact Us" Form
The Contact Us form is an easy-access click-to-fill type of form that is found in the Customer Portal. This form is used to create quick, customized support tickets that go directly to our Service Team.
When you use this form you are accelerating our team's response time, by eliminating the initial sorting and ticket assignment process that happens when a support email is sent. This will also guarantee that the correct department and person that need to see your ticket and provide the support will receive your request immediately.
For details on how to submit a Service Ticket using the Contact Us form and all its available options click here: https://kb.greenlinknetworks.com/knowledge/contact-us-section-in-the-customer-portal